Roof Hail Damage

Your insurance company will still cover 100% of the cost of your new roof.

Canyon State Roofing has independent insurance adjusters on staff to represent your interests. We are offer this as a complimentary service for our customers. Below are some common questions we are asked when dealing with this storm:

1. Are you ripping off my insurance company?

No. No roofing company can convince an insurance company to pay for damage that doesn’t exist. Your insurer will send out their own representative to inspect your roof to determine if there is damage.

2. What is the easiest way to handle my insurance claim?

The insured (you) need to seriously consider having YOUR OWN PROFESSIONAL to represent your interests when the insurance company sends out their rep. Remember, while insurance companies are obligated by law honor their contracts with you, they don’t necessarily let go of their money very easily. A lot of headaches can be avoided if you have your chosen contractor present at the initial meeting with your insurance adjuster. We can walk the roof together with the adjuster and point out the damage, and come to an agreement with them on what the costs will be for your hail damage roof repair. The claims process usually goes very smoothly when we are present at the initial meeting.

602-400-1635

3. Will my insurance policy premium increase? Will they cancel me?…….

No. Your insruance rates are not affected by filing a claim for hail damage. It is covered under the terms of your policy. Hail damage is deemed an “Act of God”.

4. What does the damage look like?

On foam roofs, it almost looks like someone took a hammer and banged thousands of dents into the foam. This allows for the foam to be exposed to sunlight and moisture, which will lead to a big sponge that traps water, and will cause premature deterioration and possible mold growth in the future. Sometimes, it cannot be seen by just your regular homeowner who climbs up on a roof to see if his Arizona roof has hail damage. On shingle roofs, the hail knocks off the protective granules on the shingles, leaving them susceptible to UV rays and premature Phoenix roof deterioration. On Tile roofs, the hail hit hard enough to actually break some tiles. The sharp edges of the broken tiles can then penetrate the roof underpayment, leaving the roof vulnerable to moisture, and premature deterioration. This can lead to roof leaks in the future.

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602-400-1635

5. Your estimate is more than what my insurance company gave me. What do I do now?

If this happens to you, chances are you did not have a contractor present to represent your interests when the insurance adjuster made is initial visit. Usually, your contractor can submit his estimate to the insurance company directly. Insurance adjusters are usually not professional roofers. They inspect all sorts of claim damage (floods, fires, smoke damage, etc.) And generally, they will miss standard details that are required to fix your roof. This costs money, and the insurance company is required to pay for these details (such as painting the facia, replacing vents, pipe jacks, etc). There is a national standard price list that predetermines the costs of these things. It is all compiled together in a software program called Xactimate, which all insurance companies use, and most professional Gilbert roofing contractors should have this program as well. The problem is, many insurance adjusters miss these details all together, and the average homeowner does not know to include these details. So when they get their claim settlement, the homeowner has no idea they did not get enough money to complete the project properly. This is why it is important to have your contractor represent you and deal with your insurance company directly.

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6.What is the process of filing a claim?

We firmly believe the BEST way to handle the claims process is to have us handle the whole claim for you. We can even call your insurance company for you to file the claim. We can meet the insurance adjuster at your house and point out the damage. However, if you have already filed a claim, and met with your insurance adjuster yourself, it is not too late. We can take a look at your adjuster’s scope and file for a supplement if there are items the adjuster missed. Sometimes, we can even do the project for LESS than the amount of the check your insurance company gave you.

See What Our Customers Have to Say

Canyon State Roofing & Consulting is dedicated to providing the best roofing services, materials, warranties, and customer service on the market.

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Our Reviews

After several weeks of battling my insurance company on a storm damaged roof replacement, Canyon State Roofing replaced my roof within a reasonable timeframe. They were in regular contact with me during the whole process and they did a very great job. The workers were also excellent and did quality work. I appreciate their work and highly recommend them to anyone looking for a roof replacement. Brett

I needed a complete replacement on my early 1980s tile roof house, along with the composite back porch. I had several companies come out to discuss options and prices but I was left with questions that required additional phone calls to clear up. Jim from Canyon State examined the roof, explained the exact plan for full replacement and reworking problem areas in detail, and answered every question I had on the spot. The bid was in the middle of the estimates I had received. They got started on a Monday morning and were done by Thursday evening, and the monsoon rain started that night! In the next month we got a couple inches of rain and I can't exaggerate how much peace of mind I have had with the new roof installed. Canyon State really did a great job with the details - drainage channels around the chimney, angled spouts to direct runoff away from the house, and the transition from the tile roof to the porch roof that had always been a problem before.

Canyon State Roofing understands what their clients are seeking; quality workmanship at a competitive price, with no hassle. We had our roof replaced during unforeseen torrential rain & wind storms, August, 2018. Canyon State's professional team ensured no leaks or surprises during the entire process. They provided the best manufacturer and workmanship warranty at the most competitive price! See for yourself, you will be pleasantly surprised.

Had some scheduling issues but Jim made things right. Work is to be done on Tuesday. Update. Roof was repaired Tuesday. Workers were friendly and did a nice clean up which I wasn't expecting. No further leaks with the monsoon. I will use them again when I'm ready for the full roof underlayment replacement. Update. Several hard storms later and no leaks. The work was good quality 1 year update: Heavy storm last night and no leaks.